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Returning an item

Not quite right? We get it, it happens. 

Here is how to Return you Item: 

Post it to the following address:

Once Upon a Tuesday
2 & 3 Lanteague Studios
Scotland Road, Zelah
Cornwall, TR4 9JG


Please ensure you include your name and your order number on the parcel, or inside. Otherwise we will not be able to identify who its from!

Please ensure you package your item safely and securely, as we can only issue you your refund if it is returned in a good condition and within 14 days of you receiving your goods.

Please know, we do our best to ensure items are pictured and described as accurately as possible on the website. However, screen monitors can vary and the physical product may look different to what you expected. 

If your order has arrived damaged, or should you need any help with you order, please email us at