Free 48hr UK Delivery on all Orders over £10 Free 48hr UK Delivery on all Orders over £10 | Shop New In

Returning an item

Not quite right? 
We get it, it happens. 
Here's How to Return your Item
Post it to the following address:
Once Upon a Tuesday
2 & 3 Lanteague Studios
Scotland Road, Zelah
Cornwall, TR4 9JG
IMPORTANT:
Please ensure you include your name and order number on the parcel, or inside. Otherwise we will not be able to identify who its from!
Please ensure you package it safely and securely, as we can only issue a refund if its returned in good condition and within 14 days of you receiving your goods.
Please know, we do our best to ensure items are pictured and described as accurately as possible on our website.

However, screen monitors can vary and the physical product may may look different than you expect.
If you order has arrived damaged, or should you need any help with your order, please email us at studio@onceuponatuesday.co.uk