Delivery rates & Returns

Looking for our delivery rates? You're on the right page.

Postage

UNITED KINGDOM
Free standard delivery on all UK orders (Royal Mail 48h tracked on arrival)

Express UK delivery (1-3 business days) £3

EUROPE
£5 Royal Mail International Standard (untracked).

Royal Mail aims to deliver in 3-5 working days. Although this may be longer.

REST OF THE WORLD
£8 Royal Mail International Standard (untracked).

Royal Mail aims to deliver in 6-7 working days. Although this may be longer.

Deliveries:

We use Royal Mail for all deliveries.

We'll post your parcel within 3 working days of ordering (usually on
the same day!).

Please note - we cannot take any responsibility for any delays by the postal service, however, we are always here to help.

Packaging

With everything we do, we consider the environment and our impact.

We use recycled card packaging and encourage you to reuse it too.

We don't use plastic sleeves for anything.

We also try to minimise the packaging used for your parcel. Less is more.

Returns:

We're lucky to not receive returns often, but of course - if there is something wrong or you're not happy for any reason - we're here! You have 14 days to return your goods.

Simply email us at studio@onceuponatuesday.co.uk and I'll let you know the address to return the item to.