Looking for our delivery rates? You're on the right page.
Deliveries:
We use Royal Mail for all deliveries.
🇪🇺 BREXIT
🇬🇧
Ordering from the European Union? Will you need to pay import duties?
As long as the total price of the products in your order is below €22, you will NOT NEED TO PAY ANYTHING when the order arrives to you. (This does not include shipping fees, only the price of the product).
All orders I have sent to the EU since January 1st have not incurred any extra costs - so you can safely order!
This is likely to change in July 2021 - and I will update when I learn more then.
Postage & Packaging
UNITED KINGDOM
Free UK delivery on orders over £20
£1.50 for orders under £20.
Orders are sent Royal Mail - 2nd Class.
Europe: £5
Rest of the world: £8
We'll post your parcel within 3 working days of ordering.
We use 2nd class Royal Mail for UK deliveries and International Standard for international deliveries.
We use 2nd class Royal Mail for UK deliveries and International Standard for international deliveries.
With everything we do, we consider the environment and our impact. We use recycled card packaging and encourage you to reuse it too.
We don't use plastic sleeves for anything.
We also minimise how much we include in your parcel. Less is more.
Returns:
We're lucky to not receive returns ever so often, but of course, if there is something wrong or you're not happy for any reason - we're here! You have 14 days to return your goods.
Simply email me at michele@onceuponatuesday.co.uk and I'll let you know the address to return the item to.
